NewFrame Digital
No Review Solicitation, Ever

Massage Therapy Marketing

Everything you need to fill your RMT schedule without asking a single patient for a review: your website, automatic rebooking and follow-up, the ad and post templates, and the courses to run them. From $99 a month. Built around the CMTO ban on soliciting testimonials rather than ignoring it.

Used by clinics across North America

Burlington Sports TherapyNobility Chiropractic and WellnessLife Chiropractic CentreAligned HealthLive Right PhysiotherapyWalkers Health and PerformanceNobility PerformanceIntegrate Healthcare CollectiveThe Wellness HubYoung ChiropracticNeurodisk Interdisciplinary ClinicStride PhysiotherapyExcite PhysiotherapyBronte Natural Health ClinicGibson PhysiotherapyThe Centre for Vertigo and BalanceKevlar Performance and RehabMyoCare RMT and WellnessBalance Integrative Health
01The Problem

What Makes Massage Therapy Marketing Hard

The usual local marketing playbook breaks for your massage therapy clinic, and the reasons are specific.

You Cannot Ask Patients for Reviews

The CMTO prohibits soliciting testimonials, which removes the single most common local marketing tactic there’s. Every generic guide tells you to ask every happy patient for a Google review. For an RMT in Ontario, that advice isn’t merely unhelpful, it’s a professional risk.

The Gaps Are Expensive

An unbooked hour is gone. Clinics fully booked on Saturday and empty on Wednesday morning have a distribution problem, and it’s usually solved by better rebooking and follow-up rather than more new patients.

Rebooking Rarely Happens On Its Own

Massage therapy patients often intend to come back and then simply don’t. There’s no acute injury forcing the issue. The clinics with full schedules are the ones with a rebooking habit at the end of the appointment and a follow-up that runs on its own.

02The Approach

How We Work On It

You run the marketing. We give you the templates, the training, and the tools, built for the rules you work under.

01

Growth Without Review Solicitation

Everything we build for your clinic works without asking a single patient for a review. That means local search fundamentals, content, and referral paths that stay inside CMTO rules rather than breaking them by accident.

02

Rebooking and Follow-Up

Automatic follow-up for patients who haven’t been in for a while, and reminders that reduce no-shows. This is usually where a massage clinic finds its next ten appointments, and it costs nothing in ad spend.

03

Filling the Quiet Hours Specifically

Rather than advertising the clinic in general, we target the hours you need filled. It’s a narrower job than most marketing and it’s the one that changes the week.

Compliance

Written Against the CMTO

Every template is checked against the advertising standards for massage therapy before it reaches you, and the AI Clinic Assistant flags wording that tends to cross them. You still publish it and you stay responsible for it. What changes is how many judgement calls you have to make on your own.

03massage therapy website design

Massage Therapy Website Design That Books Patients

A complete massage therapy website, built in minutes from a few questions about your clinic. It writes your service pages around the treatments you offer, checks the wording against your advertising rules, and hands you a site already structured for Google and AI search. The technical work that agencies bill monthly for, page speed, structured data, headings, alt text, is done before you launch. Every page ends where a patient can book, so someone who lands on your deep tissue page has a way in without hunting for it.

Inside Sites

From $99/month
  • Built in minutesYour whole site from a few questions, not months of back and forth
  • Search built in, not bolted onFound on Google and in AI answers from day one
  • Watches your Search ConsolePremium, soonSurfaces what to improve, so you’re not guessing
  • Writes your blog every monthPremium, soonTopics from what patients near you search for
  • Posts to Google Business ProfilePremium, soonA matching post each month, published for you
  • Connected to bookingPatients book straight from the site
  • Checked before it publishesAgainst CMTO rules, every change
  • Hosted, fast, and maintainedPhotos, speed, and security, all included

From $99 CAD/month

Get Your Site
04patient follow-up and reactivation

Patient Follow-Up and Reactivation, Running On Its Own

Clinics lose more appointments to silence than to competition. An enquiry goes unanswered for a day, a patient means to rebook and never does. Connect handles the chasing: follow-up on new enquiries, reminders that cut no-shows, and reactivation for patients you haven’t seen in a while.

Inside Connect

$149/month
  • Every enquiry in one placeAnswered fast, from one inbox
  • Reminders and confirmationsFewer no-shows on the schedule
  • Reactivation campaignsFor patients who have drifted away
  • Review requestsOnly what your College permits

$149 CAD/month

Start Connect
05massage therapy marketing training and support

Learn to Run Your Own Massage Therapy Marketing

The Membership is the whole toolkit: step-by-step courses on ads, search, and content, an AI assistant that drafts and checks your copy, a community of clinic owners comparing what’s working, and unlimited support from us. Plus a library of over 200 posts, ads, and emails written for massage therapists rather than adapted from another industry.

Inside the Membership

One membership
  • Step-by-step coursesFrom your first setup to running your own campaigns
  • 200+ templatesPosts, ads, and emails written for clinics
  • AI Clinic AssistantDrafts and checks copy against your rules
  • Community and supportOther clinic owners, and us when stuck

$200 CAD/month

Join the Membership
06clinic marketing agency alternative

Everything an Agency Would Do, Run From Your Clinic

A marketing agency runs from $1,000 a month, often on a 12-month contract, and the accounts are theirs. Complete is that same job brought in-house: the website, the follow-up, the ads training, the templates, and the AI on one plan at $399. You run your own marketing, and every account, list, and asset stays in your name.

Inside Complete

The full stack
  • Your websiteBuilt, hosted, and found on Google and AI search
  • Your follow-upEnquiries, reminders, and reactivation, all included
  • Your ads and contentCourses and 200+ templates to run them yourself
  • Your AI assistantDrafts and checks copy against your College rules
  • A fraction of agency costOne plan at $399, against $1,000 a month and up
  • You own all of itEvery account, list, and asset stays in your name
  • No contractsMonth to month, with a 30-day satisfaction guarantee

$399 CAD/month

Get Everything
07Straight Answers

What We Won’t Promise You

We won’t promise you 30 patients in 30 days. Here’s what we won’t tell you, and what we will.

We won’t promise

  • A patient numberAnyone promising one is guessing, then charging you for it
  • A ranking positionNo one controls where Google puts you, whatever they say
  • A timelineResults depend on your area, your rates, your rebooking habit, and how full your schedule already is

We will

  • Our honest readWhat we’d do in your situation, and what we wouldn’t bother with
  • The whole methodWe teach you the work, and that knowledge stays yours
  • Your accounts, in your nameLeave whenever you like and take all of it with you
  • 30 days to change your mindIf it’s not for you, tell us and you’re refunded
Partners

Recognized by Massage Therapy Associations

Cliniverse is an official member benefit with the associations below. If you're a member, check your member area for your discount code.

Massage Therapists’ Association of Saskatchewan
Massage Therapy Association of Manitoba
Affiliations

Associations & Schools We Work With

We run webinars and share resources with associations and schools across the country.

Canadian Physiotherapy Association
Physiotherapy Association of British Columbia
Saskatchewan Physiotherapy Association
Nova Scotia Physiotherapy Association
Registered Massage Therapists’ Association of Ontario
Massage Therapists’ Association of Nova Scotia
Association of New Brunswick Massage Therapists
Prince Edward Island Massage Therapy Association
University of Alberta
09Questions

Common Questions

The CMTO bans testimonials. How do you work around that?

We don’t work around it, we build without it. If you’re an RMT clinic in Ontario, nothing in your plan asks a patient for a review or publishes one. Growth comes from local search fundamentals, content, rebooking, and referral paths instead. Rules differ by province, so if you practise outside Ontario the guidance follows your own regulator.

Can this help with no-shows?

Reminders and confirmations reduce them, which is usually the fastest measurable win a massage clinic gets. It isn’t marketing exactly, but it puts appointments back on the schedule, which is what you were after.

Is this useful for a solo RMT?

Yes, though your bottleneck is different. A solo therapist near capacity gets more from rebooking, pricing, and scheduling than from new patient acquisition. If you’re already fully booked, marketing isn’t your problem and we’ll tell you so.

Do you run the marketing for me?

No. You run it, from accounts you own, using our templates, courses, and support. That’s the trade: it costs less than an agency and takes more of your time, and everything you build stays yours.

We’re with an agency now. What happens to our rankings if we leave?

Clinic owners describe this as feeling held hostage: stay put, or lose what you’ve built. It’s worth separating what you hold from what your agency does, because the answer is usually less frightening than the feeling. The ones that matter are your domain, your website and its hosting, your DNS, and the analytics and ad accounts, and those are the ones clinics most often turn out not to have access to. A Google Business Profile works differently: you don’t own it, you’re granted access to manage it, so what matters there is that someone at the clinic has that access in their own name rather than only the agency. Sort that out and leaving doesn’t move your rankings. What you lose is whoever was doing the work, which is the gap we fill. We’ve moved clinics off an agency before and got everything back into their name, so if you want a hand working out where you stand, ask us.

How does the cost compare to an agency?

An agency starts around $1,000 a month, often on a year-long contract, and your ad spend sits on top of that. So before a single patient books, you’re out the retainer plus the ads, and the marketing has to earn all of it back before you’re even. Cliniverse is $200 a month for the membership, or $399 for everything including your website and follow-up. Your ad budget is still yours to set, and it’s the only other spend. That’s the whole reason we built it this way.

What does it cost?

Cliniverse is $200 CAD per month. No contracts, and a 30-day satisfaction guarantee. Individual plans start at $50 per month.

Get Started

See Where Your Massage Therapy Clinic Stands

Run a free audit of your clinic's online presence, or book a demo and we'll walk you through it.

Massage Therapy Marketing for Clinic Owners